Practice

Singapore - Practice Management Part 2 (PRA3B)

RETURN OF UNUSED MEDICINES

Occasionally, patients may return unused medicines prescribed by their doctor and request for refund due to reasons such as allergic reaction to the drugs, etc. The SMA wrote to the National Pharmaceutical Administration for advice and guidelines. The reply from NPA dated 21 July 00 is reproduced for your information:

  1. "Currently, there are no regulations that govern the return of medicines. In general, the return of unused medicines is not encouraged. However, some discretion must be exercised when the drugs are expensive and there is a good justification for patients to return the medicines such as when the patient is allergic to the drug or when the treatment has to be discontinued due to side effects, etc.
  2. Medicines should only be accepted of they are returned within an acceptable time frame. The Medicines should also be carefully examined to ensure that they remain in good conditions.
  3. To ensure the integrity of the product, only products which are still in the sealed original packs should be returned. Products which have been opened or in loose forms should not be accepted.
  4. The following items should not be returned:
    • Items that require special storage condition, e.g. in the fridge
    • Inhalers and nasal sprays
    • Mixture which has been reconstituted
    • Extemporaneous preparations"

In general, doctors should only accept return of unused medicines if they can be dispensed to other patients.


16 August 2000