SMA Courses
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<January 2020>

Clinic Assistant Introductory Skills Course

19 Feb 2020 - 22 Feb 2020

Course Code:  PnT 04/2020
Time:  09:00 - 17:30
Course Fees:  $856

2985 Jalan Bukit Merah
#02-2C SMF Building
Singapore 159457
Room: Level 2-2B (Training Room)

  Register for your Clinic Assistant today!

Course Objective

  • To help clinics save time and resources to train their new clinic assistants.
  • To provide foundation skills for candidates that do not have working experience in the healthcare sector.


Course Content

  • Understanding the essential role of a clinic assistant
  • Managing infection control
  • Understanding workplace safety and health policies
  • Appreciating common healthcare schemes and clinic systems
  • Understanding healthcare law and ethics
  • Performing ECG
  • Managing health screening
  • Measuring and recording vital signs
  • Collecting and despatching biological specimens
  • Understanding basic skills in good drug dispensing practices
  • Managing drug processing and packing prescriptions
  • Understanding receptionist duties and phone techniques
  • Implementing effective communication skills
  • Managing conflict management and service recovery
  • Understanding common medical procedures and conditions


Course Fee
S$856.00 (inclusive of GST)


4 days 


Course Intake (4th run)
19th to 22nd February 2020
There is a Compulsory 3-week OJT component back at your clinic from 24th February 2020 to 14th March 2020 so that we can review your clinic assistant's in his/her skills acquisition from the programme. The course fee includes the OJT component and is a necessary component for the e2i grant.


Funding Grant (e2i) to Employers who send their clinic assistants to this course 

  • If you and your new clinic assistant fulfil the funding requirements, your clinic would then enjoy a funding grant of up to $2,470 per trainee from Employment and Employability Institute (e2i).

  • The funding grant includes up to 90% subsidy of the Introductory Skills Training Fees (U.P.: $800 before GST; capped at $720) and up to 70% subsidy of your newly-hired clinic assistant’s 1-month gross salary (capped at $1,750 per trainee).


For further enquiries, please contact Denise Tan at
Telephone :      62231264 / 65409195
Email          :
Website      :


Terms & Conditions :

  • Funding grant(s) are subject to approval by e2i. Funding criterias include, but not limited to:
    - Singaporean/Singaporean PR
    - Starting salary of at least $1,500 (full-time) or an hourly rate of at least $8/hr (permanent part-time with at least 80hours/mth)
    - Successfully completed the required attendance and OJT of the programme
    - Contracted not earlier than 27 September 2018

  • Course structure, content and course start date are subject to changes

Register your interest to send in your Clinic Staff today!

Login as an SMA Member before registration to view your personal information and course details in your Account.
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Name of Staff I would like to register for :


Name* (as in NRIC/Passport/FIN) :
Email* :


Name of Clinic * :
Clinic Phone :


SMA Member :
* Fields are compulsory.