Mr Lam Chuan Leong
Chairman
Competition Commission of Singapore (CCS)
5 Maxwell Road #13-01
Tower Block MND Complex
Singapore 069110
Dear Mr Lam
WITHDRAWAL OF SMA GUIDELINE ON FEES (GOF)
We wish to thank you for your clarifications at the CCS press briefing on 5 April 2007. We are grateful that CCS plans to work with the Consumers Association of Singapore (CASE) to address all complaints about overcharging. In this regard, we would like to request for more information about the following:
- The procedure for handling complaints about overcharging, in particular for consultations (regular and house calls), medications, investigations, medical reports and court attendances.
- The standards by which complaints about overcharging would be determined to be valid or otherwise.
We look forward to your reply so that we can inform our membership accordingly and advise them how to avoid overcharging.
Thank you.
Yours sincerely,
Dr Wong Chiang Yin
President
48th SMA Council
Cc: Ms Yong Ying-I, Permanent Secretary for Health
Prof K Satkunanantham, Director of Medical Services
Prof Raj Nambiar, President, Singapore Medical Council